Customer Service
At Premier Vanguard we like to think that all our customers are "Happy Bunnies".
All our staff are passionate about customer service – it’s what makes dealing with Premier Vanguard such a pleasure.
Our focus is completely on you and your business. We all take great pride in what we do and want to ensure that your experience with us is as easy and effective as it can be.
Of course no-one is perfect and we are constantly looking for ways in which we can improve what we do.
So….
We have a campaign that allows customers to tell us when we’re doing something right and more importantly when we do something wrong.
Our Happy Bunny feedback forms have been sent out all year and we have hundreds of fantastic comments that are testament to our fantastic service.
Click here to see the latest one.
Here are just some of those comments that we've received...
"Lyndsey gives brill service and makes you feel like you're an important customer.
An excellent company with a brilliant team."
Paul - Mid-Glamorgan Cash Registers.
"Carole remembers to ring me to see if I need to place an order which is very helpful. She has been handling our account for some time and is always polite, cheerful and efficient. She's like a friend. Good Fun!"
Lesley Alison – East Hants LCA
"Caroline is always friendly on the phone and sounds so happy too. If we place an order it is usually delivered before the date given and she always gets back to me with prices"
Beverley Cooper – Uriah Woodhead and Son Ltd.
"Chris was very helpful, professional and friendly. I always ask to speak to Chris and he has been and is very helpful with our orders. PS he has a good sense of humour"
Corinne Hopper – A & C agency.
So if you're looking for a supplier that really cares about it's customers then call Premier Vanguard now on 0845 222 9000.